Job Opportunities at Alghanim Industries is one of the largest, privately owned, multifaceted companies .
Why work at Alghanim company?
The diverse and inclusive work culture invites professionals from all disciplines and parts of the world and offers plenty of opportunities to learn and develop rewarding careers.
Browse current Job Opportunities in the category retail & distribution in Kuwait .
Sales Representative
Location: Kuwait
Company: Alghanim Industries
Role :
To insure optimum sales by serving and following up with the customer’s needs, planning the sales and finding new customers to stay ahead of competition.
Requirements :
Three years sales experience , electronics is a plus
Good written and spoken English
Excellent people skills
Spoken Arabic, desirable
Good computer& Microsoft office skills
Duties:
Visit potential customers for new business
Provide customers with quotations
Negotiate the terms of an agreement and close sales
Gather market and customer information and provide feedback on buying trends
organising sales visits
demonstrating/presenting products to potential customers
provide sales and market reports
manages and trains sales merchandisers
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Sr. Merchandising Supervisor
Location: Kuwait
Company: Alghanim Industries
Must know:
Lead and track competition moves, promotions, product highlights and plan proactively with fellow merchandisers on promotion and visibility.
Manage merchandising strategy in order to drive conversion and sales through online merchandising strategies and execution with a strong analytical approach.
Requirements :
Bachelor’s Degree in Marketing
Excel and Reporting (Intermediate level): Good knowledge of excel and good reporting skills
Data Driven (Intermediate level): Who can deep dive into available data and suggest trends and forecast sales
Magento (Beginner – Intermediate level): Hands-on experience with Magento. Knowledge of Business Objects, SAP, CRM preferred
Site Analytics (Beginner – Intermediate level): To analyse on site customer behaviour and to better cater their expectations
Search Analytics and SEO (Intermediate level – Expert Level): To maximize search behaviour of customers both on-site and off-site
Creativity: To ensure merchandising asset appeal to target audience and employ creative ways to upsell and cross sell
Communication Skills: Exceptional communication skills and keen on collaborating with teams across domains of buying, marketing, content etc.
Bilingual skills preferred (English & Arabic)
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Call Center Agent
Location: Kuwait
Company: Alghanim Industries
Call Centre Agent is responsible for responding to customer calls and providing a positive.
Requirements:
Bachelor’s Degree
Prior experience in a customer service role
Good communication skills
Able to communicate in Arabic and English
Good computer skills
Duties:
Comply with staffing schedules and break allowances
Provide customers with accurate information at all times
Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time
Create complaint tickets correctly, in adherence with policies and procedures
Update the database with the most recent customer information
Handle stressed, angry and confused customers in the most positive way possible
Escalate cases that require intervention by Shift in Charge or Call Centre Manager.
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Collection Agent
Location: Kuwait
Company: Alghanim Industries
Duties :
Make daily telephone calls to overdue customers
Request Team Leader to SMS as may be required time to time
Highlight issues to Team Leader to resolve issues
Make field visit to deliver warning letter to customer home or work place
Send Faxes to customer work place
Make follow-up notes on customer payment
Response to customer query
Get new customer contact data through various search and give it to Team Leader for update in system
Maintain confidentiality of customer database
Daily communication with our customers in all categories.
Identify skipper cases and share the details to Team Leader
Make a daily update to see which customers have been paid
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Legal Representative
Location: Kuwait
Company: Alghanim Industries
Duties :
Searching for a new info. For our customers like (New number from viva Zain - Last workplace and his manager info. – His first class relatives info.)
Follow up the status of the customers weekly in the courts.
Going to customers.
Field Implementation for ( the arrest order against customer who refuse to pay with a secret police ).
Captured customer car – all steps.
Daily communication with customers by phone .
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Assistant Visual Merchandising Manager
Location: Kuwait
Company: Alghanim Industries
Requirements:
3 to 5+ years of experience in similar industry
Interpersonal skills to influence customers and clients
Retail Industry Experience required.
Good reasoning, detail oriented with a strong analytical skill set required.
Strong Computer Knowledge.
Good knowledge of MS Office products with strengths in Access and Excel required.
The knowledge of working with formulas, macros, databases, tables, queries and lookups is helpful.
Bachelor’s degree or equivalent required.
Well organized with the ability to prioritize and follow-up on open items required.
Self-starter with the ability to work independently and meet rigid deadlines required.
Good communication skills (oral and written) required.
Responsible for enrolling and maintaining the visual displays in showrooms in Kuwait.
Overlooking all the Instore VM team.
Weekly store visits and check lists.
Responsible to contribute to the profitability of the store with your merchandise team for handling, replenishment, and inventory control efforts.
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