Customer Service & Airport Operations Career opportunities in United Airlines

Experience in customer service, hospitality, food service, the aviation industry, safety-related positions, social service, healthcare/medical positions


Career opportunities in United Airlines Company , Browse positions available in this  job categories

Flight Attendant Bilingual

Company : United Airlines
Location: Chicago, IL USA

Your service heart will help you take flight
Flight attendants at United are expected to display exceptional interpersonal skills;
Experience in customer service, hospitality, food service, the aviation industry, safety-related positions, social service, healthcare/medical positions or the military would be ideal.

Benefits :
United is pleased to offer employees a competitive compensation package including industry leading pay, exceptional benefits and travel privileges.
Compensation for this role is paid at an hourly rate for hours flown or credited (First-year pay of $28.32 + $2.00 reserve override per flight hour + per diem).
Additional compensation for language skills, lead positions, and international trips.
Bonuses for meeting customer satisfaction, arrival and departure targets, and rewards for perfect attendance.
Competitive benefits, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
Flight privileges: you, your family, and your friends can fly anywhere in the world on stand-by.

Opportunities are availableto work at base domiciles
You could be assigned to one of the base domiciles (Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles, Boston, Cleveland, Las Vegas, Honolulu, London, Frankfurt, Hong Kong, Guam Micronesia or Tokyo Narita) and are expected to have reliable transportation.
You should possess and maintain a valid U.S. passport or foreign passport with applicable visas.
You need to be eligible to work and travel freely within the U.S. and all countries we serve, without restriction.

The ability to work any schedule or shift is crucial:
•You should expect to work on reserve, with a guarantee of 78 flight hours per month, based on operational needs.
•You are expected to be available for assignments 24/7, including nights, weekends, holidays, extended hours and on limited notice.
•You should be willing to fly domestic and international flights and be away from your base domicile for up to six days.
•As you gain seniority, you will gain more flexibility and control over your schedule.
•Being able to maintain reliable, punctual attendance is critical.
•Dependability and reliability are essential—we’ve got flight schedules to meet!

Requirements for this role:
•21 years of age or older at time of application
•High school diploma or equivalent; 2 or more years of college preferred
•Professional appearance (e.g. no visible tattoos or facial piercings)
•Ability to read, write, speak and understand English; fluently speaking and reading a second language is an asset
•Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (e.g. lift luggage to overhead bin; lift window exit), and push and pull heavy equipment (e.g. should be able to push/pull beverage cart up to 250 lbs.)
•Ability to pass vision, hearing and middle ear function tests, ten-year work history review, criminal background check, physical exam and drug screen
•Successful completion of a seven-week training program (we provide a $140/week stipend, along with hotel accommodations, breakfast and lunch while in class) Trainees who successfully complete the seven-week training program will receive a $1,000 incentive payment at graduation
•Ability to purchase initial uniform and luggage (payment plan available).

View and Apply




Customer Service Representative
Job Type: Part Time
Location: United States-Texas- Austin
Job Category : Operations

Requirements:
High school diploma, GED or equivalent
Minimum of 18 years old
Comfortable working on computers
Physical ability to stand and walk for a four-hour shift, as well lift and handle baggage
Must pass a background check and drug screen
Legally authorized to work in the United States without sponsorship

Salary & Benefits:
$14.74/hour, with yearly increases (as per the union contract)
Medical benefits for part time (20 - 30 hours per week)
Flight privileges: you and your family can fly anywhere in the world on stand-by
Time off: you’ll always have two days off in a row and can earn vacation days based on length of service

View and Apply




Customer Service Representative
Job Type: Part Time
Location : United States-Texas-DFW - Dallas / Fort Worth
Job Category : Operations

Requirements :
High school diploma, GED or equivalent
Minimum of 18 years old
Comfortable working on computers
Physical ability to stand and walk for a four-hour shift, as well lift and handle baggage
Must pass a background check and drug screen
Legally authorized to work in the United States without sponsorship

Salary & Benefits:
$14.74/hour, with yearly increases (as per the union contract)
Medical benefits for part time (20 - 30 hours per week)
Flight privileges: you and your family can fly anywhere in the world on stand-by
Time off: you’ll always have two days off in a row and can earn vacation days based on length of service

View and Apply




Customer Service Director
Job Type: Part Time / Full Time
Location: Lisbon - Portugal
Job Category : Customer Service

Responsibilities :
Lead, direct and coach UA personnel (CSRs)
Working in Airport Lobby, Gate and ramp supervision
Entails working with the ground handler to supervise ramp for all united flights and ensuring vendor compliance with all security requirements and regulations
Meeting, boarding flights and assisting customers wherever required
Other duties including back office administration, full operational supervision to ensure the smooth and professional service to our customers, both internal and external
Full operation supervision of vendors and ensuring compliance with all security and safety requirements and regulations

Requirements:
Bachelor's Degree or
High School Diploma or equivalent school leaving certificate
Minimum of 2-3 years previous work experience in airport operations
Proven track record of reliability
Professional image and appearance
Strong communication skills
Conflict resolution and decision making, with the ability to lead
Must be fluent in English and Portuguese (written and spoken)
Flexible approach to work standards and duties
Public contact / customer service experience
Must be able to live and work in Portugal without visa sponsorship or support
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Must be able to work any shift/any day including holidays, weekends and/or nights in a 24 hour operation
International GSC qualified
Working knowledge of the region





Customer Service Representative
Job Type : Part Time
Location: Mexico-Cancún ROO
Job Category : Customer Service

Requirements:
Must be able to work the ticket counter as well as the boarding gates and baggage service area
Must have a professional appearance
Must have excellent communication skills
Fluent in English and Spanish (written and spoken)
Must be able to work in a fast-paced environment
Must be able to lift and maneuver heavy baggage
Must be able to stand and walk throughout the entire work shift
Must possess excellent customer service skills
Proven customer service work experience
High School Diploma/GED or equivalent school leaving certificate
Must be at least 18 years of age
Must be able to travel to US for training if required
Must be flexible to work ANY shift that is assigned to you within a 24 hour, 7 day a week operation which can include late nights, early hours, weekends and holiday
Must be legally authorized to work in Mexico for any employer without sponsorship

Qualifications :
Previous airline, travel, or hospitality work experience
Bachelor's degree
Hold a valid passport and U.S. Visa

View and Apply




Customer Service Representative
Job Type : Part-Time
Federated States of Micronesia- Chuuk
Job Category : Airport Operations

Responsibilities :
Provide assistance to the traveling public by performing various customer service duties in the airport terminal
Prepares tickets, determines fares and routing to ensure passenger's travel needs are met
Responsible for daily cash and credit card sales
Handle reservations and Mileage Plus inquiries
Receive and direct incoming calls, greet and direct customers, tag and handle bags
Required to staff ticket counter, boarding gates, and baggage claim area
Security Screen baggage and passengers
Assist with cabin inspections and cleaning, lavatory services
Perform other duties as directed by station management to provide customer service support

Requirements :
High school diploma/GED or equivalent
Must have effective communication skills including the ability to read, write and speak English
Must be able to type at least 20 wpm
Must possess excellent customer service skills
Must be able to work in a fast-paced environment
Must be flexible to work any shift assigned within a 24 hour/day, 7 day/week operation including weekends, holidays and overtime as needed. Hours can include late nights and early mornings
Must be willing to work outside in all weather conditions (e.g., rain, heat, humidity) and in baggage areas that are open to the outside weather conditions
Must be willing to work in extreme weather conditions for extended periods of time
Must be willing to work where there will be exposure to high noise levels
Must be willing to work in a high-pressure, safety-sensitive, deadline driven environment
Must be willing and able to travel to U.S. for training
Must be able to clear a background Check
Must be eligible to obtain and maintain credentials necessary for the position. Position-specific clearances include but are not limited to FAA, TSA, AND Port Authority and US Customs
Must be legally authorized to work in the Federated States of Micronesia for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

View and Apply




Customer Service Representative
Job Type : Part-Time
Location : United Kingdom-England - London - Heathrow International
Job Category : Airport Operations

The Customer Service Representative (CSR) is responsible for assisting passengers with flight reservations, ticketing and check-in, boarding, customer service and complaint resolution, as well as receiving aircraft. Assignments may consist of, but are not limited to, work in areas such as the ticket counter, gate, baggage services, international departures and arrivals, red carpet rooms, and others.
Communicate with passengers
Generate passenger reservations and boarding passes
Resolving disservice situations (e.g., determine alternate flight options for delayed, cancelled, or missed flights, change/rebook a reservation)
Read passenger identification documents, baggage tags, cargo labels, and flight status information
Operate a computer to enter and retrieve data
Lift baggage and boxes/packages weighing up to 70lbs.
Open/close aircraft door before flight departure and upon flight arrival
Stand for up to 4 hours during a shift.
Walk continuously throughout the airport
Sit continuously when providing customer service
Operate the passenger loading jet-way bridge
Read the weight of baggage from a scale and assess the baggage fee if required
Perform simple calculations
Ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies
Other duties as assigned

Qualifications :
•Must have a Secondary Level Education, High School Diploma or GED
•Excellent communication skills
•Must be at least 18 years old
•Must pass a background check
•Fluency in English (written and spoken)
•Must be able to work during day and night shifts, weekends, and holidays; mandatory overtime may be required based on operation need

View and Apply

Previous Post Next Post