Product Designer/Senior Product Designer, User Experience
Location: Ft Worth, TX, US
Your role
Work with a cross-functional team using agile methodology to define user stories and UX deliverables
Influence design and product owner decisions based on UX best practices, design principles and research
Collaborate with developers to find the most effective, expedient and efficient way to implement solutions
Collect, analyze, present and action feedback and manage changes to deliverables
Present work in a clear and compelling manner to stakeholders (be able to explain design recommendations by citing best practices, research data or business requirements)
Design
Design the visual style, interface and interaction flow of applications and experiences
Develop conceptual diagrams, wireframes, visual mockups and prototypes
Develop and maintain detailed specifications and design patterns
Information Architecture
Gather and translate rules and assets into UX systems, programs and enterprise solutions
Prepare, manage, update and distribute UX documentation (navigational flows, wire frames, mock-ups, use cases, task flows prototypes, content, system errors, etc.)
Advocate for the user and collaborate with business owners to develop features and flows that align with the user’s needs
UX Research
Create research strategies based on project KPIs and develop usability test plans, scripts and scenarios for prototypes. Regularly formulate and test hypotheses during design iterations.
Use research techniques (heuristic reviews, user interviews, remote unmoderated and in-person testing) to determine ease-of-use and comprehension of designs and ideas
Design, recruit / schedule and moderate usability studies and user interviews
Project Management
Provide timely status reporting (including work left to do, issues, risks) on all projects
Manage all communications necessary to get the project done including negotiating with key stakeholders
Associate Developer/Developer, IT Applications
Location: Ft Worth, TX, US
Your role
Collaborate with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand needs and develop solutions according to business requirements
Maintain and enhance existing enterprise services, applications, and platforms using domain driven design and test-driven development
Troubleshoot and debug complex issues; identify and implement solutions
Assist with creation of detailed project specifications, requirements, and estimates; ensure tasks and projects are completed on time and within scope
Work with software architects to ensure decisions meet long-term enterprise growth needs
Support the development of coding standards and adhere to best practices and security guidelines
Researche and implement new technologies to enhance current processes, security, and performance
Work extended hours when needed, in order to support the production environment
Minimum Qualifications- Education & Prior Job Experience
Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
2 years of Software Development Life Cycle (SDLC) experience
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Plant Maintenance Mechanic - Facilities
Location: Chicago, IL, US
Your role
The work of the Mechanic Plant Maintenance - Facilities classification includes the following: Lay-out, planning and execution of the complex maintenance assignments requiring the skills of one or more of the maintenance trades, such as electrician, electronics technician, plumber, steamfitter, carpenter, painter, millwright, heating and air-conditioning or other similar skilled journeyman trades. Such duties shall include, among others, the necessary sequence of operations to trouble shoot, disassemble, clean, check, repair, rework, replace, fabricate, assemble, install and adjust any building component, plant equipment, machinery, accessories, parts, etc., and explaining work procedures to personnel assigned to assist in such work. Works according to Company regulations and procedures and instruction from Crew Chief or supervisor. Completes forms connected with his work assignments according to established procedures and will communicate with other Company personnel as required in a manner designated by the Company.
High School diploma or GED
Thirty-six months (36) or more journeyman experience in facilities or similar field (carpenter, electrician, plumber etc.) with an emphasis on Industrial mechanics and Motor controls
Valid commercial drivers license
Ability to work rotating shifts including weekends, holidays and days-off
Ability to read, write, fluently speak and understand the English language or language native to geographical location
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
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Plant Maintenance Mechanic - Facilities
Location: New York City, NY, US
Your role
The work of the Mechanic Plant Maintenance - Facilities classification includes the following: Lay-out, planning and execution of the complex maintenance assignments requiring the skills of one or more of the maintenance trades, such as electrician, electronics technician, plumber, steamfitter, carpenter, painter, millwright, heating and air-conditioning or other similar skilled journeyman trades. Such duties shall include, among others, the necessary sequence of operations to trouble shoot, disassemble, clean, check, repair, rework, replace, fabricate, assemble, install and adjust any building component, plant equipment, machinery, accessories, parts, etc., and explaining work procedures to personnel assigned to assist in such work. Works according to Company regulations and procedures and instruction from Crew Chief or supervisor. Completes forms connected with his work assignments according to established procedures and will communicate with other Company personnel as required in a manner designated by the Company.
All you'll need for success
High School diploma or GED
Twenty-four (24) months or more of credible related experience as a Mechanic's Helper or performing semi-skilled to moderately complex industrial/commercial work activities
Valid commercial drivers license
Ability to work rotating shifts including weekends, holidays and days-off
Ability to read, write, fluently speak and understand the English language or language native to geographical location
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
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Supervisor, Planning
Location: Ft Worth, TX, US
Your role
Provides leadership, direction, and development to planners towards achievement of commodity/fleet/project goals & business objectives and ensures they are accountable for their duties, responsibilities, and actions to identify, communicate, and solve problems within the area & assists with defining the strategy, goals, objectives and requirements for the departments
Ensures Planners are determining the most effective actions to route aircraft materials in the event of material failure under strict time limitations while promoting serviceability, airworthiness and effective distribution of spares
Advises employees of all procedural changes and gives information relating to their job by use of team meetings & responsible for on-the-job training of employees and recommends and/or implements work simplification systems
Administers the Collective Bargaining Agreement & promotes harmonious working relationships within the department
Serves as a focal point and collaborates with cross functional teams and management groups to identify and analyze project/commodity needs; develops and implements inventory strategies/contingency plans within project scope to align with operational goals & Annual Budget Forecast
Applies analytical modeling and data optimizing methods to develop demand/supply forecast and interpret information to assist management with decision making, growth evaluations, and other managerial functions that will align with AA's financial objectives
Analyzes data derived from various areas such as booking activity, fleet analysis, ROI analysis, performance & budget analysis, using tools like forecasting, mathematical programming, simulation and decision analysis to develop strategies for revenue and commodity/operations optimization
Performs validation of models to ensure data adequacy and refines data requirements applying judgment and statistical tests for improvement of commodity
Develops and evaluates operational performance improvement initiatives and commodity service level support benchmarks by effectively maintaining and enhancing various forecast models
Responsible for project planning, scheduling, tracking, managing costs, identifying opportunities for process improvement, implementation, and driving projects to completion to achieve targeted goals through measurable metrics
Uses IT-based project management techniques, including process mapping and documentation
Reports commodity/project/program performance indicators and evaluates risk mitigation, to plan and implement contingency strategy and keep management up to date with status, risks and issues
Creates reports on a wide range of strategic and tactical analysis / projects outlining key business drivers using tools like MS Visio, MS Project, MS Office, MS SharePoint, Structured Query Language (SQL), SAP, Sabre, and SCEPTRE
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Staff Assistant I, Airport Station
Location: Columbus, OH, US
Your role
Provides assistance with preparation of management presentations and special projects as required
Administers, reviews, and monitors all local invoices through Invoice
Works and disseminate as necessary
Troubleshoots and escalates office technology issues, including telephone and copier machines
Tracks and ensures employees complete onboarding duties, including appropriate system access, assignment of lockers, mailboxes, uniforms, badges, fingerprinting, training, etc.
Assists in station event planning, coordination, and execution (i.e. Do Crew, luncheons, holiday meals, recognition events)
Handles payroll processing in Workbrain for management and support staff
Processes bereavement letters and coordinates local communications and response
Manages employee parking, including permitting and assignments, as required
Assists with timekeeping functions, data entry, data verification, reconciliations and filing
Maintains employee files, as necessary
Maintains Station meeting plans, including monthly emergency response
Accesses and manages various periodic reports, including performance, audit, expense, employee engagement and recognition, etc.
Updates required manuals
Files and maintains all security related items
Acts as backup for various payroll functions
Manages records for OSHA, safety, etc. (301's, weekly and annual)
Assists with budget preparation and reconciliation, including monthly closeout of landing fees
Supports auditing activities as required
Tracks and verifies incentive funds earned
Liaises with CRE/Facilities and vendors to track local projects, as needed
Leads/directs work with other support staff, as needed
Performs other duties as required
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Senior Network Automation Engineer, IT Network Infrastructure
Location: Ft Worth, TX, US
This job is a member of the Information Technology Team within the Information Technology Division.
Responsible for the technical leadership, execution, and delivery of next generation software defined infrastructure; firewall technologies, intrusion detection/prevention technologies, micro-segmentation, F5, SD-LAN, SD-WAN other data center technologies and continuous process improvements. This role will lead the corporate execution and delivery of software defined infrastructure working with internal subject matter experts and partners/vendors to deliver the solution.
Your Role
Installs, configures, and manages a highly available and scalable VMware/virtualization NSX Software Defined Infrastructure
Provides planning, installing, configuring, and upgrading support for NSX, vRealize Automation and Orchestration, and VMware ESXi
Transforms the organization by leveraging and enabling automation, orchestration, continuous integration and continuous delivery (CI/CD).
Accountable for identifying, designing, building, and implementing within the software defined product, having end-to-end accountability for customer satisfaction, delivery effectiveness and execution.
Develops and maintains the company’s virtual software defined infrastructure documents (policies, standards, baselines, guidelines and procedures)
Functions as a technical change agent and influences product direction in order to increase IT business value and simplicity
Serves as an advocate for business stakeholders into IT and helps evangelize the role of network engineering technology back to the business
Provides well-considered counsel to leadership and other business service leaders on the strategic two to three-year technology roadmap for all software defined technologies
Presents innovate forward thinking concepts and technology to improve business processes
Participates in IT strategic planning and budget planning efforts
Contributes to our positive, team-oriented culture by developing and maintaining cooperative relationships, facilitating the resolution of conflicts, and accepting and providing constructive feedback
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Planner, Base Maintenance
Location: Tulsa, OK, US
position
Develop short-range plans, schedule specific job assignments as required in support of the base MTC team to ensure a smooth efficient flow of work during the maintenance visit.
The terms and conditions of this position are covered by the International Association of Machinists (IAM) Collective Bargaining Agreement.
Your role
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Provide planning support to the team in areas of material identification, routing and retrieval, work card control, component tag accountability and other activities as required.
Minimum Qualifications- Education & Prior Job Experience
High School Diploma or equivalent
One of the following:
Certificate of completion of accredited aircraft maintenance school
Possess a two year college degree in an aircraft maintenance field
One year experience in material management or two years’ experience in an aircraft maintenance and/ or flight operations/ logistics field
Dependability and good work attendance records are essential
Must be willing to work shifts and weekends
Must not be on a disciplinary level
Must remain in this position for a minimum of 18 months
Systems Analyst/Senior Systems Analyst, IT Applications
Location: Ft Worth, TX, US
Your role
Uses Agile methodologies, determines business requirements, translates them into user stories, and tracks them through the complete development and/or change life-cycle
Serves as conduit between developers, architects, and designers, and with internal business partners and/or vendor companies
Provides technical/functional assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet user requirements
Creates process flows and business flows by collaborating with the development and business teams
Creates system reference guides and system and process diagrams
Participates in iteration planning, story estimation, daily stand-up meetings, demos, and retrospectives, as a team member
Facilitates brainstorming sessions and advocates creativity, transparency, and honesty
Stays abreast of systems technology best practices and changing technologies to maintain domain expertise and make recommendations for enhancements or changes
Supports team by assisting with: functionality questions, testing, implementation, and other deployment and delivery functions, as assigned
Travels, as required
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
Bachelor's degree in Computer Science, Information Systems, Engineering, Technology, or related field or equivalent experience/training
3 years of relevant system development experience
3 years of experience working in an Agile environment
Preferred Qualifications- Education & Prior Job Experience
5 years of relevant system development experience
5 years of experience working in an Agile environment
Airline industry experience
Senior Analyst, Safety Advanced Qualification Program
Location: Ft Worth, TX, US
Your role
Maintains AQP pilot proficiency data within enterprise business intelligence applications and platforms
Analyzes AQP Performance/ Proficiency Data to support development of training objectives, monthly reports, and development of AQP Extend Review Team Report
Produces regular analysis and reports on instructor submitted AQP data to support instructor/evaluator standardization
Produces ad-hoc studies in support of requests from stakeholders (Fleet Training Managers, corporate Safety Management System, etc.)
Coordinates the development, maintenance, and implementation of training programs though the identification and communication of learning objectives and performance standards through application of the Instructional System Design (ISD) process
Ensures timely updates to pilot training curricula through tracking of required development timelines
Completes other related duties and special projects, as assigned by the Manager, Flight Training & Standards
Coordinates with internal departments (e.g.: Flight Operations, Flight Service, Dispatch Operations, Pilot Records, Training Scheduling, Safety, etc.), and external agencies (e.g. FAA, DOD, TSA, IATA, etc.) to ensure the quality, efficiency, relevancy and regulatory compliance of American Airlines' AQP documentation
Develops and maintains Flight Training and Standards manuals, documents and forms, as required
Audits training programs for compliance with FAA, DOD, TSA, IATA and other regulatory agency requirements
Ability to travel
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
Bachelor's Degree in related field or equivalent experience/training
3 years related job experience
Experience in data analysis & statistical methods such as regression modeling, forecasting, and process control
Experience with document publishing, including document creation, distribution, and management