Apply jobs vacancies in hotel Rotana bahrain
Job Type : Full-Time
Job Location : Manama, Bahrain
Department : hotel / food and beverage / room service / server / waiter and waitress / cleaning service / lundry / technician / engineer
we listed below latest jobs vacancies in hotel Rotana in Bahrain Manama and Amwaj Islands , search position that you interested in to apply .
Laundry - Laundry Valet (Bahraini National)
Location : Manama, Bahrain
Company : Downtown Rotana
Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.
As a Laundry Valet you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:
•Responsible for pick up and delivery of guest laundry
•Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed
•Count and verify all items as per the laundry and dry cleaning lists and record collection and delivery times and special message
•Report immediately any guest valuables / items found in pockets of clothes sent to laundry
•Check all items for damage and stains and take appropriate action to rectify these issues
•Responsible to collect and deliver outside guest laundry / dry cleaning and assist marker when necessary
•Responsible for delivering all guest items punctually and in a professional, courteous way
•Assist in the loading and unloading of dryers and sort out washed laundry items
•Assist in inventories and attend all trainings as informed and scheduled.
Skills
Education, Qualifications & Experiences
You should ideally have a vocational training within the laundry operation and previous experience in a similar role. Good command of English communication skills and a positive, friendly attitude are essentials.
Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Apply
Internship - August 2019
Location : Manama, Bahrain
Company : Majestic Arjaan by Rotana
Job Description
We are currently looking for passionate and dynamic interns who are open to development opportunities and exploration of the hospitality industry from a practical perspective.
Since its foundation, Rotana has been committed to nurture talent by offering the opportunity for students to complete their internships in our properties. The duration of your internship will be minimum 3 months and can last up to 6 months. Our training programmes are comprehensive and specifically tailored to the development needs of trainees. As an intern with Rotana, you will benefit from the following:
• Complete a successful training period and gain exposure in a professional work environment
• Attend various development programmes relevant to you
• Have the regular support of the Learning and Development department and Departmental Training Coordinator who will provide you with the necessary training, guidance and coaching
Skills
Skills
Education, Qualifications & Experiences
You should be studying in a reputed Hotel Management School or University and have a strong passion for the Hospitality industry. You must also have fluency in both written and spoken English and a professional personal presentation.
Knowledge & Competencies
The intern should be able to work with a multi-cultural team, display high interpersonal skills and possess the following competencies:
Adaptability
Customer Focus
Recognizing Differences
Taking Responsibility
Teamwork
Understanding the Job
Apply
Front Office - Bellboy
Location : Manama, Bahrain
Company : Downtown Rotana
Department: Front OfficeIndustry: Hospitality/Tourism/TravelEmployment Type: Entry level
Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our Guests.
As a Bellboy you are responsible to provide professional and customer focused service to our Guests, ensuring their stay will become a memorable experience. Your role will include key responsibilities such as:
• Receive Guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure
• Maintain effective communication with all related departments to ensure smooth service delivery
• Maintain an up to date knowledge of the hotel and local services
• Maintain awareness of guest profile through Opera guest profile system
• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out
• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner
• Deliver morning newspapers to rooms
• Deliver guest messages and other deliveries immediately without delay in a professional manner
• Ensure concierge desk and store room is clean tidy and well organized
Skills
Education, Qualifications & Experiences
You should ideally have a diploma in hospitality or a vocational training in the concierge section within a hotel. Good English communication skills along with strong interpersonal abilities are essentials.
Knowledge & Competencies
The ideal candidate will be customer driven with a courteous, helpful, proactive and ‘switched on’ personality and a dynamic and approachable character. You must be physically fit, passionate and with a positive attitude, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Apply
Food & Beverage - Waiter / Waitress
Location : Manama, Bahrain
Company : Downtown Rotana
Department: Food & BeverageIndustry: Hospitality/Tourism/TravelEmployment Type: Entry level
Job Description
We’re currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures
Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Adaptability
Customer Focus
Recognizing Differences
Taking Responsibility
Teamwork
Understanding the Job
Apply
Food & Beverage - Room Service Order Taker
Manama, Bahrain
Downtown Rotana
Department: Food & BeverageIndustry: Hospitality/Tourism/TravelEmployment Type: Entry level
Job Description
We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.
As a Room Service Order Taker you are responsible to co-ordinate all service requirements addressed to Room Service and ensure their immediate action, aiming for the highest possible guest satisfaction. The role will include key responsibilities such as:
•Perform tasks as per instructions from the immediate supervisor and as per duty schedule
•Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly
•Know all menus and on going promotions in the outlet by heart and gives recommendations to guests upon request
•Ensure proper appearance and grooming while on duty
•Answer the Room Service telephones, if and when required
•Make himself / herself familiar with all relevant issues concerning the Room Service
•Report cleanliness and maintenance issues to the immediate supervisor
•Attend regular training session in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, telephone manners etc
•Flexible to work in other areas when required by the immediate supervisor
•Familiar with the company’s internal policies and safety procedures and carries out other related tasks entrusted by the Room Service Manager from time to time.
•Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.
•Comply with the hotel environmental, health and safety policies and procedures.
Skills
Education, Qualifications & Experiences
You should ideally have a degree / diploma in hospitality with preferable previous experiences in a similar role. Good English communication skills are essential. Computer Knowledge and additional language skills are an advantage.
Knowledge & Competencies
The ideal candidate will be customer driven and a proactive individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Apply
Engineering - Mason
Location : Manama, Bahrain
Company : ART Rotana
Department: EngineeringIndustry: Hospitality/Tourism/TravelEmployment Type: Entry level
Job Description
We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Mason you are responsible for skilled masonry work, maintain and repair masonry / civil job around the hotel e.g. public area and guests’ room area and ensure that work is in accordance with relevant codes, whereby your role will include key responsibilities such as:
•Carry out all tiles grouting and blocking and other assigned civil works duties within the complex
•Carry out preventive maintenance schedules for masonry jobs as directed by Superiors
•Repair, maintain and alter buildings, retaining walls and other brick or stone edifices
•Mix mortar, lay bricks and stones or concrete sidewalks and make and repair steps
•Patch and replace brick or stonework chimneys
•Install and repair tile floors or walls
•Read blueprints and plaster ceilings or walls
•Estimate masonry jobs and carry out carpentry work incidental to masonry work.
Skills
Education, Qualifications & Experiences
You should ideally be having a technical background with sound experiences in the masonry field. You should be able to work under policies and regulations and must be in good physical condition. A good command of English and the ability to find fault and rectify systems are essentials.
Knowledge & Competencies
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding the job
Teamwork
Teamwork
Taking Responsibility
Recognising Differences
Adaptability
Customer Focus
Apply
Browse jobs vacancies in hotel Rotana bahrain
Department : security guard / engineering / Food & Beverage - Bartender / Housekeeper / cleaning service
Jobs Details
Job Location : Bahrain - Amwaj Islands
Recreation - Lifeguard
Location : Amwaj Islands, Bahrain
Company : ART Rotana
Department: RecreationIndustry: Hospitality/Tourism/TravelEmployment Type: Entry level
Job Description
We are currently looking for young, dynamic, self motivated Recreation professionals who want to move their careers forward.
As a Lifeguard you are responsible to monitor activities in the swimming area to prevent accidents and provide assistance to swimmers, whereby your role will include key responsibilities as:
• Caution swimmers regarding unsafe areas
• Rescue swimmers in danger of drowning and administer first aid
• Maintain order in swimming areas
• Determine the chlorine content and PH value of water, using water testing kit
• Conduct or officiate swimming meets and give swimming instructions
• Ensure the swimming pool is clean.
• Ensure the sun loungers are clean, in the correct position and in working order
• Regularly check the temperature of the pool to ensure they are at set standard
• Ensure the pool deck is clean and free of any debris during the operation
• Ensure that the umbrellas are fixed properly to their units
• Ensure that when the umbrellas are not in use, they are tied down for safety precautions
• Provide emergency care and treatment as required until the arrival of emergency medical services
• Have full knowledge of club’s facilities, timings, promotions and prices
Skills
Education, Qualifications & Experiences
You should ideally be a professional swimmer and a trained and qualified life guard with a diploma or university degree and some previous work experiences preferably within the hotel industry. Physically fit and able to work long hours in an outside environment are essentials. Good command of English and good interpersonal abilities are an advantage.
Knowledge & Competencies
The ideal candidate will be customer driven with good guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding the job
Teamwork
Teamwork
Taking Responsibility
Recognising Differences
Adaptability
Customer Focus
Security - Security Officer (GCC National)
Location : Amwaj Islands, Bahrain
Company : ART Rotana
Department: SecurityIndustry: Hospitality/Tourism/TravelEmployment Type: Entry level
Job Description
We are currently seeking enthusiastic, dynamic and committed Security Professionals who want to move their career forward along with the growth of the company.
As a Security Officer you are responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets, whereby your role will include key responsibilities such as:
•Ensure and guard the safety of guests and employees by walking surveillance rounds and patrol all of the Hotel’s areas
•Respond rapidly to requests for emergency and non-emergency assistance in a professional and hospitable manner
•Detect safety-threatening situations and irregularities like unwanted visitors, mutilation or aggressive behavior
•Obtain all loss reports, investigate, follow-up and determine course of action
•Monitor designated areas on the closed CCTV
•Ensure that ‘Fire Exit’ doors are kept free of blockage at all times and ensure that fire and safety equipments are in their right places
•Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements
Skills
Education, Qualifications & Experiences
You should ideally be a certified Security Officer with previous experiences preferably as a hotel security or a similar security branch background. Additional certifications like CPR, First Aid, BHV or the use of AED (Automatic External Defibrillator) are a definite plus. A good command of English in both written and spoken and to follow safety & security rules and procedures without compromises at all times are essential.
Knowledge & Competencies
The ideal candidate will be hands-on with a positive, proactive and flexible attitude. You will thrive working in a busy environment & stay calm under pressure, have attention to details and should possess following competencies:
Understanding the job
Teamwork
Taking Responsibility
Recognising Differences
Adaptability
Customer Focus
Engineering - Chief Engineer
Location : Amwaj Islands, Bahrain
Company : ART Rotana
Department: EngineeringIndustry: Hospitality/Tourism/TravelEmployment Type: Management
Job Description
We are currently seeking for passionate and dynamic Engineering professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Chief Engineer you are responsible on all matters related to the repairs and maintenance operation of the physical plant and engineering facilities within the hotel and maintain all mechanical, electrical and electronic equipment including heating and ventilation, whereby your role will include key responsibilities such as:
•Organize and set up preventive maintenance programmes for all electrical and mechanical equipment including general building works
•Advise the General Manager and the Corporate Vice President - Engineering and Technical Services of any problems at all times
•Supervise maintenance employees and contract employees who are carrying out minor building work, electrical and mechanical installations
•Supervise and liaise with all contractors, write specifications for all electrical, mechanical and associated building works complying with the local government regulations and inspect and sign for contractor works upon satisfactory completion
•Oversee the general maintenance of all life safety systems throughout the hotel and report any major defects
•Ensure that all administration files are kept up to date including drawing prints, specifications and equipment, technical maintenance manuals, etc.
•Recommend and evaluate energy conservation programmes and ensure they are carried out as well as investigate the wastage.
Skills
Education, Qualifications & Experiences
You should ideally have a degree in mechanical and electrical engineering with at least three years experiences in a similar role within the hospitality industry. A good command of written and spoken English and the ability to find fault and rectify subsystems are essentials.
Knowledge & Competencies
The ideal candidate will be able to handle stress and work under pressure and bring along strong administrative skills, an analytical mind and the capability of being able to write concise reports. You will have a high level of self motivation, develop innovative options in the best interest of the hotel while possessing following competencies:
Adaptability
Customer Focus
Drive for Results
Influencing Outcomes
Leading People
Managing Operations
Planning for Business
Team Building
Understanding the Business
Valuing Diversity
Front Office - Front Desk Agent
Location : Amwaj Islands, Bahrain
Company : ART Rotana
Department: Front OfficeIndustry: Hospitality/Tourism/TravelEmployment Type: Entry level
Job Description
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.
As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
•Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
•Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
•Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
•Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
•Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
•Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
•Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
•Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
•Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.
Skills
Education, Qualifications & Experiences
You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Adaptability
Customer Focus
Recognizing Differences
Taking Responsibility
Teamwork
Understanding the Job
Recreation - Lifeguard Supervisor
Location : Amwaj Islands, Bahrain
Company : ART Rotana
Department: RecreationIndustry: Hospitality/Tourism/TravelEmployment Type: Mid-Career
Job Description
We are currently looking for young, dynamic, self motivated Recreation professionals who want to move their careers forward.
As a Lifeguard Supervisor you are responsible to monitor and maintain all aspects of water safety, lifeguard standards, training and operational management to the highest standard. You are to ensure that all rescue and lifesaving equipment is checked and maintained on a regular basis as well as ensuring that all pool and beach areas are maintained at all times:
• Monitor guest activities to ensure the comfort and safety of all
• Assist in First Aid situations
• Report any guest’s feedback, comments or complaints to your Department Head immediately
• Plan, facilitate and document all lifeguard training sessions as well as to ensure all lifeguard qualifications are kept up to date
• Carry out visual audits of lifeguards to guarantee the highest levels of professionalism at all times
• Carry out regular un-announced rescue drills in coordination with hotel management
• Assist in the preparation of lifeguard schedules to ensure that the maximum coverage is achieved at all times
• Personally maintain the highest level of lifeguard skills to a “rescue ready” standard at all times
• Operate in a safe and environmentally friendly way to protect guests’ and colleagues health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures
Skills
Education, Qualifications & Experiences
You should be a trained and qualified life guard with previous work experiences within the hotel industry. Physically fit and able to work long hours in an outside environment are essentials. The ability to supervise others, good command of English and good interpersonal abilities are an advantage.
Knowledge & Competencies
The ideal candidate will be attentive to detail with good guest service skills and the ability to handle complaints. You are an assertive individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding Hotel Operations
Teamwork
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Effective Communication
Adaptability
Customer Focus
Driving for Results
Human Resources - Learning & Development Officer
Location : Amwaj Islands, Bahrain
Company : ART Rotana
Department: Learning & DevelopmentIndustry: Hospitality/Tourism/TravelEmployment Type: Mid-Career
Job Description
We are currently seeking for passionate and dynamic guest focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.
As an Learning & Development Officer you are responsible in assisting the Learning & Development Leader in managing the hotel’s training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as:
• Analyse colleague development needs in the hotel
• Develop annual hotel colleague development plans and prepare monthly reports
• Develop and maintain hotel’s colleague development library and co-ordinate acquisitions
• Consult with the Learning & Development Leader for the co-ordination of colleague development courses
• Conduct colleague orientation to the company and hotel and ensure that all colleagues receive appropriate orientation, a copy of their job description, a handbook and local guide and information on Human Resources services
• Co-ordinate with the Human Resources Department and Housing Supervisor to ensure all new colleagues are shown around the housing complex for orientation and receive information needed
• Oversee on the job training of new and existing colleagues
• Oversee re-development of colleagues
Skills
Education, Qualifications & Experiences
You should ideally have a degree in the hospitality field with preferable minor experiences in a professional training environment and some knowledge in instructional methods and training techniques. You must have a good working knowledge of computers and the ability to navigate within a variety of software packages such as Excel, Word and PowerPoint along with excellent communication and presentation skills.
Knowledge & Competencies
The ideal candidate will be passionate about training and developing others with the ability to conduct and follow structured training programs in a charismatic and enthusiastic way. You enjoy working with all level of colleagues in a diverse environment, portray good customer service, interpersonal, team building and conflict resolution skills and posses following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Sales - Cluster Sales Executive
Location : Amwaj Islands, Bahrain
Company ; ART Rotana
Department: SalesIndustry: Hospitality/Tourism/TravelEmployment Type: Mid-Career
Job Description
We are currently seeking for passionate and dynamic guest focused Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Sales Executive you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility under the general guidance and supervision. The role involves generating and maintaining customers of defined accounts and areas through sales activities like face to face sales calls, telephone calls or entertainment and will include key responsibilities such as:
• Maintain a high level of exposure for the hotel through direct sales
• Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts’ managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity
• Implement and execute all sales objectives and action plans to reach and exceed targets set
• Solicit and serve transient and group business and meetings
• Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible
• Ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies
• Formulate corporate offer letters and yearly contracts and any other required business correspondence
• Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and / or direct mail
Skills
Education, Qualifications & Experiences
You should be holding preferably a degree in sales & marketing and minimum two years post graduate work experiences in a similar position. Good computer skills and a perfect command of English is a must.
Knowledge & Competencies
The ideal candidate will be a young, vibrant and innovative individual. You will be able to work independently and promote at all times the brand image and market status, as well as maintain accurate documentations and accounts record on all clients assigned, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Housekeeping - Housekeeping Attendant
Location : Amwaj Islands, Bahrain
Company : ART Rotana
Department: HousekeepingIndustry: Hospitality/Tourism/TravelEmployment Type: Entry level
Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as:
•Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
•Clean rooms and bathrooms, performing any combination of the following duties
•Keep fire exits and stair ways clear of any obstruction
•Check and report any maintenance work required immediately
•Pick up any litter from corridors and pathways
•Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
•Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
•Replenish bathroom supplies and room supplies
•Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
•Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
•Remove Room Service tray and trolley from guestroom and corridors
•Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services
Skills
Education, Qualifications & Experiences
You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.
Knowledge & Competencies
The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork
Engineering - Electrician
Location : Amwaj Islands, Bahrain
Company : ART Rotana
Department: EngineeringIndustry: Hospitality/Tourism/TravelEmployment Type: Entry level
Job Description
We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an Electrician you are responsible to install, maintain and repair electrical wiring, equipment and fixtures to ensure that work is in accordance with relevant codes and your role will include key responsibilities such as:
• Maintenance of all M&E and HVAC equipment within the hotel complex with special emphasis on health safety
• Maintenance and repair works of all mechanical and electrical heating and ventilation equipment, ensuring the on-going safe and efficient running of the hotel
• Fix mains / domestic single and 3 phase supplied distribution systems and all lighting and in-house power installations / appliances
• Assist with all emergency services, e.g. fire alarms, lighting, batteries and standby power requirements, inclusive of generators
• Control systems to M&E related processes e.g. general equipment, televisions, hair dryers, shavers sockets, etc. and all guest and service lifts
• Prepare sketches or follow blueprints to determine the location of wiring and equipment and ensure conformance to building and safety codes
• Use a variety of tools and equipment such as power construction equipment, measuring devices, power tools and testing equipment including oscilloscopes, ammeters and test lamps.
Skills
Education, Qualifications & Experiences
You should ideally be a qualified Electrician with a diploma in electro-technical services and a basic high school college qualification. You should have a proven knowledge in the operation and electrical maintenance of the equipment. A good command of English and the ability to find fault and rectify systems are essentials.
Knowledge & Competencies
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Adaptability
Customer Focus
Drive for Results
Effective Communication
Planning for Business
Supervising Operations
Supervising People
Teamwork
Understanding Differences
Understanding Hotel Operations
Food & Beverage - Secretary
Location :Amwaj Islands, Bahrain
Company : ART Rotana
Department: Food & BeverageIndustry: Hospitality/Tourism/TravelEmployment Type: Entry level
Job Description
We are currently seeking for an enthusiastic and committed individual with exceptional communication skills that prides herself on her ability to deliver extraordinary levels of service and provide creative solutions.
As a Secretary you are responsible to provide a full range of secretarial and administrative support activities, inclusive of highly confidential and sensitive matters to ensure smooth operation of the designated department whereby your role will include key responsibilities such as:
•Organize daily incoming correspondence, make preliminary assessment and handle and respond as appropriate
•Compose and prepare routine correspondence and prepare simple interpretation of documents and correspondence if requested
•Prepare, assemble and distribute various reports and documents
•Receive and screen all incoming telephone calls, provide and receive information or refer the matters to the appropriate person to handle
•Keep calendar constantly updated to facilitate appointment and meeting schedules
•Establish and maintain various filing / records / database of business contacts, trace pending items and follow up as appropriate
•Arrange for various meetings and take minutes
•Function as an administrative link to ensure that all parties receive the relevant information respectively
•Organize business travel arrangements and other duties as assigned.
Skills
Education, Qualifications & Experiences
You should ideally have a college diploma in secretarial training and relevant previous experiences. You must also have fluency in both written and spoken English and the ability to take sufficient notes at a meeting to prepare record of events. Computer literate and sufficient typing skills to complete 60wpm accurately will be highly regarded.
Knowledge & Competencies
The ideal candidate will be courteous, able to work with minimal supervision, be discreet and capable of dealing with a high level of confidentiality. You are an extremely proactive and ‘switched on’ person with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player with a concern for quality, while possessing following additional competencies:
Understanding Hotel Operations
Teamwork
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Customer Focus
Adaptability
Effective Communication
Drive for Results
Kitchen - Oriental Chef
Location : Amwaj Islands, Bahrain
Company : ART Rotana
Department: KitchenIndustry: Hospitality/Tourism/TravelEmployment Type: Management
Job Description
We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an Oriental Chef you are responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:
•Prepare all kinds of food inclusive and with the main focus on Oriental cuisine for all banquet events and restaurants
•Create high quality and original oriental food to satisfy the customer
•Follow the instructions and recommendations from the immediate Superiors to complete the daily tasks
•Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new Oriental recipes and preparation techniques
•Update menu recipe cards and menu planning for promotions
•Attend daily chefs and banquet operational meetings
•Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control
•Constantly be alert on freshness, presentations and temperature of food served in restaurants or functions
Skills
Education, Qualifications & Experiences
You should have a professional kitchen apprenticeship or chefs training course and previous experiences in the Oriental specialty cuisine along with good culinary skills. The ability to communicate well in English and a proven track of food preparation, presentation and preservation knowledge is an essential.
Knowledge & Competencies
The ideal candidate will be positively spirited and passionate about food and be committed to work together with the service team to deliver an amazing guest experiences every time. You are a very positive, dynamic, creative and dedicated team player with the ability to work in a multicultural environment and under difficult condition while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Food & Beverage - Bartender
Location : Amwaj Islands, Bahrain
Company : ART Rotana
Department: Food & BeverageIndustry: Hospitality/Tourism/TravelEmployment Type: Entry level
Job Description
We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.
As a Bartender you are responsible to provide the highest level of hospitality when preparing and providing beverages and your role will include key responsibilities such as:
•Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel
•Achieve total guest satisfaction and organizational profitability through effective utilization of all resources
•Delight the guest by offering trend setting and innovative products and services and contribute to sales activities and assist in maximizing revenue
•Set up the bar and prepare all mise-en-place for service
•Clean the bar and all equipment to the required standards and maintain this cleanliness throughout service
•Extend prompt services to all guests and treat guests and colleagues in a polite and courteous manner.
Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage and a minimum of one year experience in Bar Operations. Excellent command of English and additional skills, like guest service and interpersonal are essentials. Flamboyant and bar tending skills coupled with thorough knowledge about all types of wines, liquor and cocktails are a definite plus and at least slightly expected.
Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Food & Beverage - Conference & Banquet Operations Manager
Location : Amwaj Islands, Bahrain
Company : ART Rotana
Department: Food & BeverageIndustry: Hospitality/Tourism/TravelEmployment Type: Mid-Career
Job Description
We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.
As a Conference & Banquet Operations Manager you are responsible for the smooth running of whole banquet operations and to support the Food & Beverage Management on the floor in the day to day operation. Your role is to strive for the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and will include key responsibilities such as:
•Assist in establishing and achieving banquet’s department annual budget forecast and exercise a constant control of the operation cost
•Conduct regular training sessions with the assigned team in line with the departmental SOP’s
•Ensure the timely set up of all Banquets’ venues according to the service settings and as outlined in the function sheets
•Coordinate all menu proposals presentations and buffet set-ups with the Executive Chef
•Enforce control procedures for all outgoing and returning operating equipment
•Prepare duty schedules, ensuring efficient workforce at all time
•Ensure that grooming standards are followed by all employees on a daily basis
•Delegate all logistic supports e.g. contracted outside work force, contracted food and beverage supplies, operating / sound equipment, transport, etc.
Skills
Education, Qualifications & Experiences
You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You must be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.
Knowledge & Competencies
The ideal candidate will be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Food & Beverage - Waiter / Waitress
Location : Amwaj Islands, Bahrain
Company : ART Rotana
Department: Food & BeverageIndustry: Hospitality/Tourism/TravelEmployment Type: Entry level
Job Description
We’re currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue
Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Adaptability
Customer Focus
Recognizing Differences
Taking Responsibility
Teamwork
Understanding the Job
Engineering - Ken Fix It
Location : Amwaj Islands, Bahrain
Company : ART Rotana
Department: EngineeringIndustry: Hospitality/Tourism/TravelEmployment Type: Entry level
Job Description
We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As Ken Fix It you are responsible for the general maintenance work on a daily basis and your role will include key responsibilities such as:
•Repair or replace all types of tiles, floor and wall as and when required
•Carry out general repairs to block work walls
•Carry out plaster repair works to walls
•Repair and fix damaged shelving and furniture when necessary
•Carry out general painting works as required
•Carry out general plumbing, repairs and silicon sealant replacement, etc.
•Repair and replace broken windows, doors and locks
•Adhere to Rotana policies and procedures
•Report any severe damages to the attention of your Superiors
Skills
Education, Qualifications & Experiences
You should ideally have a diploma or training in general maintenance works and previous experiences within the plumbing, carpentry, painting or electrical field. A good command of English and the ability to find fault and rectify systems are essentials.
Knowledge & Competencies
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You must be pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding the job
Teamwork
Teamwork
Taking Responsibility
Recognising Differences
Adaptability
Customer Focus
Engineering - Carpenter
Location : Amwaj Islands, Bahrain
Company : ART Rotana
Department: EngineeringIndustry: Hospitality/Tourism/TravelEmployment Type: Entry level
Job Description
We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Carpenter you are responsible to construct, erect, install and repair structures and fixtures of wood, plywood and wallboard using carpenter's hand tools and power tools, whereby your role will include key responsibilities such as:
•Carry out maintenance and repair works as required
•Carry out day to day maintenance within the hotel building where problems of a carpentry nature occur
•Fix shelving and cabinet construction
•Fix door locks and security items, as well as various types of windows and glazing
•Partition woodworking machinery and the minimal amount of general building
•Remove damaged or defective parts or sections of structures and repair or replace, using hand tools
•Finish surfaces of woodwork or wallboard in houses and buildings, using paint, hand tools and paneling
•Fill cracks and other defects in plaster or plasterboard and sand patch, using patching plaster, trowel and sanding tool
•Carry out all works as per the country technical regulations and safety standards .
Skills
Education, Qualifications & Experiences
You should ideally be a skilled carpenter with high school qualification and a good knowledge of carpentry, building maintenance, workplace safety, safe lifting and handling procedures. A good command of English and the ability to find fault and rectify systems are essentials.
Knowledge & Competencies
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive through working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Adaptability
Customer Focus
Recognising Differences
Taking Responsibility
Teamwork
Understanding the job
Engineering - A/C Technician
Location : Amwaj Islands, Bahrain
Company : ART Rotana
Department: EngineeringIndustry: Hospitality/Tourism/TravelEmployment Type: Entry level
Job Description
We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an A/C Technician you are responsible to install, service and repair temperature and air quality control systems and your role will include key responsibilities such as:
• Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the hotel - freezer, fridges, ice makers, fan coil units, chiller, etc.
• Maintain preventively all air-conditioning and refrigeration systems within the hotel
• Check on performance of refrigeration systems and components
• Verify all door closing systems on walk in coolers / freezer (door gaskets / latches)
• Check and maintain all defrosting systems and automation of ice makers
• Work on maintenance requests from all departments
• Ensure routine cleaning of fan coil units and air-handling unit filters
• Check on performance of air-conditioning and chill water systems
• Cooperate with all engineering colleagues in detention of failures of air-condition and refrigeration system and function set up
• Strict control on venting of CFC’s to atmosphere
• Overhauling of air-condition / refrigeration equipment and systems
• Check all refrigeration and oil levels and control of major repairs
• Cooperate and inform Engineering Storekeeper on purchase of parts
• Carry out all works as per the country technical regulations and safety standards
Skills
Education, Qualifications & Experiences
You should have ideally a diploma in maintenance of refrigeration systems or in building services engineering with previous experiences in the same role and a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to find fault and rectify subsystems are essentials.
Knowledge & Competencies
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding Hotel Operations
Teamwork
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Effective Communication
Drive for Results
Customer Focus
Adaptability