A modern cruise ship is like a floating city, there are all kinds of positions available. Some cruise jobs require highly developed professional skills, others are entry level positions. In order to be hired by a cruise line or a concession successfully you should review very carefully the various shipboard departments, positions descriptions and job requirements.
Company Name : Disney
Youth Activities Counselor (Relocate to US-based Cruise Ship)
Req ID : 514316BR-2
Country : United States
Job Description : Job Summary: At Disney Cruise Line, you can set sail on the job opportunity of a lifetime! As a world-renowned leader in hospitality and entertainment, Disney Cruise Line has consistently been recognized as the top cruise line for families. As a result, crew members and officers alike can prepare to chart their own course as they embark upon this new and exciting adventure at sea. Additionally, we offer our crew unique opportunities to grow professionally and personally by providing ongoing training and development. For those looking to flourish, excel, and work for one of the most innovative and welcoming companies in the world, we encourage you to take the next step in your journey today. Apply now
Cruise Ship Waiter
CTI Group - United States
Provide guests with courteous and professional service and create a pleasant dining atmosphere to enhance overall experience and to anticipate guests needs.
Responsibilities
Maintain clean and orderly tables and organizes stations.
Prepare a good mice-en-place to ensure that his/her station is ready when guests arrive.
Stand by the table, ready to pull the chair for the ladies when guests arrive and depart.
Provide personalized service.
Ensures that guests requests, beverages, condiments, etc… are promptly fulfilled.
Responsible for the cleanliness, maintenance and upkeep of all equipment and any other ship’s property that he /she is working with.
Responsibly minded for the breakage and loss of any equipment.
Use only ship’s authorized chemicals in the way and manner they’ve been instructed to.
Respect his/ her Supervisors, address him/her with the due titles, accept order without questioning and co-operate unselfishly, and be a Team-worker.
Attend departmental meetings and trainings when requested.
Personal hygiene and appearance
Always wear clean and ironed uniform / name tag.
Wear clean and polished shoes
Take a shower before the commencement of one’s shift
Have trimmed and neat haircut for men and moderate coiffure for women
Have at all times short and clean fingernails / for female only light nail polish permitted.
Be always neat / well groomed and shaved - Avoid or use little make-up.
Only delicate / appropriate jewelry to be worn
Perform all duties other than above as requested by the Restaurant Manager or Head Waiter.
Safety
Be aware and follow Company’s Security / Fire / Safety according to the ship’s rules and regulations.
Qualifications
Education / Training
Experience in Hotel, Restaurant or Cruise ship Dining.
Good knowledge of international cuisine.
Standard restaurant background.
Language requirements
Must be able to communicate effectively and to speak clearly in English with Supervisors and Guests alike.
Other languages are considered a plus. Apply Now
Cruise Ship Bar Waiter/Waitress
CTI Group- United States
To provide guests with courteous and professional service.
To increase revenue for the company and self by applying up-selling techniques.
To meet sales targets as prescribed by the company.
Responsibilities
Maintains clean and orderly lounges / bars and follows the Island Cruises Lounge Responsibilities Guide.
Greeting guests when they enter the lounge.
Knows his/her bar menu well and is able to explain and suggest drinks.
Knows the daily cocktail specials/ingredients and all special promotions that occur.
Is self-motivated to sell and recommend drinks in order to meet and exceed the sales targets set by the company.
Be able to fully understand and operate the Info Genesis/POS system onboard, in order to create checks and reports necessary.
Provides personalized service (remembers guests names and preferences).
Verifies that drinks are served in the proper glass with the proper garnish.
Adheres to the vessel’s drinking age policy.
Helps in bringing the stock up to various bars, when necessary.
Helps in the stores during the loading.
Attends weekly bar staff meetings and training sessions, as required.
Performs all other duties as requested by supervisors (i.e. Luggage Handling, Escorting Guests on embarkation day & Pier Duties)
Works at special parties (Repeaters etc), Officers Presentation and private functions.
General cleaning and maintenance according to U.S.P.H. standards.
Handles all ship equipment with utmost care and reports any faulty/broken equipment.
Assists management with coaching and introduction of new personnel.
Personal hygiene and appearance - Uniforms must be clean and ironed at all times - You must always wear your nametag and Palm pin. - Showers at least twice a day - Hair must be neat, well groomed and above the collar for all male personnel. Beards and moustaches are not permitted in the Bar. Sideburns should not be lower than the ear lobe - For female personnel hair must be kept neatly away from the face. Ladies who need to tie their hair back should wear a dark colored scrunch - Makeup should be tasteful and no visible tattoos. (i.e. hand, arm, neck and leg) - No earrings are allowed for male employees and personal jewelry should be kept to a Minimum. Ladies may wear tasteful and small earrings, and one ring maximum per hand - All shoes are to be enclosed at the toe and heel. Ladies heels are to be no higher than 1 inch
Always projects a favorable image of Island Cruises.
Qualifications
Safety
Must be familiar with the ship’s rules and regulations and participates in all required Safety Training and Emergency Life Boat Drills.
Participates in the In Port Manning Schedule assigned by the Bar Manager
Complies with Island Cruises safety and pollution prevention regulations and operating procedures. Education / Training
Minimum of 1year beverage related service experience. Language requirements
Fluent English Computer knowledge N/A. Apply Now
Cruise Ship Junior Guest Relations Officer
CTI Group - United States
The role of Junior Guest Relations Officer (JGRO) centers around effective and consistent communication made available for all guests in order to ensure total guest satisfaction. The JGRO is ultimately responsible for interacting in a professional manner at all times when in guest contact whether at the Guest Relations Desk or on the switchboard. Exemplary problem resolution skills, keen listening skills, engaging social skills, and organizational skills are key to resolving all service recovery challenges. The JGRO will consistently maintain the departmental and company integrity by accepting ownership for all service recovery initiatives and interactions.
Responsibilities
All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. In accordance with the Company's Service and Etiquette Philosophy program, each employee shall conduct oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees, in the presence of guests or in crewmemberareas. Apply Now
Cruise Ship Headwaiter
CTI Group- United States
Temporary
Directly supervises, trains and monitors the performance of the subordinate F&B positions assigned to his/ her work station - Waiter / Waitress and Assistant Waiter / Waitress.
Qualifications
High school diploma or equivalent and a minimum two-tree years of restaurant managerial experience as a Head Waiter.
Formal hospitality training and previous cruise ship experience are preferred, but not mandatory.
Excellent communication skills and good command of the English language, knowledge of additional languages is a plus.
Strong managerial skills and ability to work in a multicultural environment. Apply Now
Cruise Ship Assistant Waiter/Waitress
CTI Group- United States
To provide guests with courteous and professional service, and to create a pleasant dining atmosphere. To enhance overall experience. To anticipate guests needs and to assist the Waiters in maintaining high standards of service in the restaurants.
Qualifications
Safety
To be aware and follow Company’s Security / Fire / Safety according to the ship’s rules and regulations. Education / Training
Minimum 3-yrs experience in; Hotel, Restaurant or Cruise ship.
Standard restaurant background. Language requirements
Must be able to communicate effectively and to speak clearly in English with Supervisors and Guests alike. Other languages are considered a plus. Computer knowledge N/A. Apply Now
Cruise Ship Cleaner
CTI Group - United States
Clean and maintain the public spaces on a daily basis following the cleaning schedule established by the Management onboard.
Responsibilities
Handle all the cleaning materials, chemicals and machinery necessary for the daily operation.
Participate in a training program in order to develop skills in view for future promotions.
Must be able to work with Cleaning Machinery, assigned by the ship. This will include training for the different machinery onboard.
Must follow at all times the United States Public Health Rules and Regulations.
Assist with loading or provisions as directed.
Responsible for the cleanliness, maintenance and upkeep of all equipment and any other ship’s property that he/she is working with, to be responsibly minded for the breakage and loss of any equipment.
Use only ship’s authorized chemicals in the way and manner they’ve been instructed.
Attend departmental meetings and trainings when requested.
Experience / Skills / Character
Must be able to work unsupervised and to a fixed time of schedule.
Must be reliable, honest and friendly.
Must be flexible.
Must be able to work under pressure. Apply Now
Cruise Ship Stateroom Attendant
CTI Group - United States
Contract
Assists the Stateroom Attendant in maintaining an assigned section of guest staterooms and corridors, in a clean and orderly manner by performing the following essential duties and responsibilities.
Completion of a minimum of one contract as a Public Area Attendant with a performance rating of satisfactory or above along with demonstrated leadership skills.. Language Requirements:
Ability to speak English clearly, distinctly and cordially with guests.
Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Ability to speak additional languages such as Spanish, French or German preferred.
Cruise Ship Assistant Guest Relations Manager
CTI Group - United States
Contract
The Assistant Guest Relations Manager is a passionate, service-driven leader with exemplary problem resolution skills. The role directly oversees the operations of the Guest Relations Desk, while ensuring the successful execution of a purposeful driven service culture.
The Assistant Guest Relations Manager incorporates the latest service trends of the hospitality industry resulting in a distinctive and unparalleled service experience. Fostering a positive work environment is key to ensuring complete guest and team satisfaction. The operational goals of training, leadership, development, and recognition of individual and team performance are paramount to the success of the overall operations.
The Assistant Guest Relations Manager will assist the Guest Relations Manager in continuously improving the overall ratings and is held accountable for the guest relations experience. Apply Now
Cruise Ship Handy Man
CTI Group - United States
Cruise Ship Handy Man
Location US
Category
Housekeeping
Responsibilities
The Handy Man is responsible for minor repairs in Staterooms and corridors, on non motorized Housekeeping Equipment and Serenity furniture onboard Carnival Cruise Lines Vessels. To position is to assist in relieving the carpentry team from minor repairs in order to focus on refurbishment and major maintenance issues.
This position will report to: Housekeeping Manager . Apply Now