DELIVERY DRIVER - $19.45/HOUR - FULL-TIME, DAY SHIFT, MON-FRI - CALGARY AB
Position Summary:
This vital member of our customer service team delivers office supplies on an assigned route to Staples customer accounts meeting internal schedule and quality standards. She/he will provide customer service to customers by assisting with problem resolution and accepting product returns as needed. Mobile POD experience would be an asset but not required.
Primary Responsibilities:
Organize and load product for delivery in order to assure the most efficient delivery route and schedule.
Gather appropriate paperwork for deliveries.
Delivering product as per customer requirements (i.e. 2nd Floor, Receiving, or Reception, etc.) obtaining signatures and completing all required paperwork.
Accept returns from customer, complete appropriate paperwork and returns to warehouses.
Place product in return area with appropriate documentation. Update manifest with reason codes.
Address and resolve problems as appropriate. Inform supervisor of outstanding issues.
Work with supervisors and/or lead hands at all locations to ensure schedule is met.
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Maintain cleanliness of vehicle and report any maintenance problems to supervisor.Execute and perform complete and proper pre and post trip vehicle inspections, reporting
any defects.
Qualifications Basic:
Possess Class 5 Drivers license with a good driving record.
Must have good knowledge of route area.
Knowledge of safe work practices.
Experience in dealing with customers face to face.
Excellent customer service and interpersonal skills. Demonstrates analytical and problem solving skills.
Must work independently with little supervision. Work in a warehouse environment in all types of weather. Drive throughout assigned route in all kinds of weather and road conditions. Must be able to lift up to 70 pounds regularly. Work within tight time constraints in a fast paced environment.
Organizes and manages time.
Strong written and verbal communication skills.
High school diploma or equivalent.
Recognized as a team player and can create positive working relationships.
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